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July 13, 2002 (Saturday)
Bridging the Digital Divide: Best
Practices
Bess Stephens
Global Director, Hewlett Packard Philanthropy and Education/U.S.A.
HP Digital Village Program:
United States: three diverse, underserved
communities
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East Palo Alto, CA
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East Baltimore, MD
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Southern California Tribal Community
Europe and Africa: cities/townships plagued with
high unemployment and extreme social conditions
·
Kumasi, Ghana
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Dikhatole, South Africa
·
Villetaneuse, France
Good citizenship is good business:
·
It’s our responsibility to society to be an
economic, intellectual and social asset to each country and community in which
we do business.
·
Highest standards of honesty and integrity
are critical to developing customer and stakeholder loyalty.
·
Betterment of our society is not a job to be
left to a few – it is the responsibility to be shared by all.
Bridging the global divide:
·
The information revolution has brought new
prosperity to our world, which presents a unique opportunity for developing
countries to leapfrog decades of development.
·
Today, net technology touches only 5% of the
world’s population.
·
Individuals in Europe with higher incomes
are 3 times as likely to be online as low-income households.
·
Middle-income households in the U.S. are 3
times as likely to have Internet access at home.
HP’s
E-inclusion vision:
All people should have access to the social and
economic opportunities of the digital age.
Digital villages will provide valuable lessons for
other HP e-inclusion initiatives and for HP businesses.
Digital Village Vision:
Underserved communities can, through the
integration of technology, build on existing community assets and improve
opportunities for residents to:
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Participate in today’s digital society.
·
Use technology to enhance people’s lives.
·
Demonstrate market-value of underserved
communities for technology-based businesses.
·
Help develop products and programs to engage
residents.
What sets HP’s digital village program apart from
other digital divide efforts?
·
A new model of corporate-community
collaboration
-- Holistic, sustainable approach
-- HP and community
co-develop a cohesive technology partnership plan with distinct milestones and
tangible activities/programs/ results
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A new way for HP to partner and use our core
strengths in contributing to global communities.
·
Portfolio of programs focusing on education,
economic development and access.
Primary community needs
Access & Infrastructure:
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Providing basic public and private
facilities where individuals can sign onto the Internet.
·
Offering basic skill training to enable use.
·
Educating participants on the potential
benefits of technology in their lives.
·
Assisting individuals in finding information
about job opportunities.
Teaching & Learning:
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Preparing young people for adulthood through
programs within and out of schools, colleges and universities.
·
Providing learning opportunities for adults
that enhance their personal and economic self-sufficiency.
·
Developing skills that prepare individuals
for jobs and careers.
Community Development:
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Promoting and strengthening the existing
assets in the community.
·
Building connections and promoting
interaction between residents, organizations and civic institutions.
·
Increasing citizen involvement in civic
activities and community events
Economic Development:
·
Building long-term productive capacity in
the community.
·
Supporting the retention and expansion of
the local community’s employment base.
·
Supporting local business and entrepreneurs.
Nina Noeva
President, IAPBWB/Bulgaria
“E-Powerment of women in Bulgaria” is an open-ended
IAPBWB program for bridging the gender digital divide initially with 2 projects:
·
The project “Gender@network resources” is
designed to include a greater number of women in the ICT sector through
specialized e-education in Cisco Gender Academies. Its main idea is to
organize Cisco Gender Academics with new management, wider target groups and
better marketing.
·
The second project called “E-business tools
for women entrepreneurs” is intended to support women entrepreneurs running SMEs
through development and implementation of tailor-made cost-effective Internet
solutions.
The open-ended program provides for inclusion of
additional projects, which may be designed in the future to bridge the digital
divide and help Bulgarian women integrate more comprehensively into the emerging
e-world.
The available data on women in the ICT sector in
Bulgaria shows that there is a gender gap of representation in this industry
sector, and explains one of the reasons why the IAPBWB got involved.
The general goals of the IAPBWB Program are:
·
To help include greater numbers of women in
the ICT sector.
·
To provide new opportunities for women
entrepreneurs in using e-business solutions for their SMEs.
The Project “Gender@network resources” is based on
the following findings:
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There is a shortage of ICT experts and, more
specifically, networking professionals at the global, regional and national
levels.
·
No date for Bulgaria is available for this
national deficit, but leading HR companies declare growing demand for certified
networking IT professionals.
·
There is a need to utilize the workforce,
which will experience layoffs during the restructuring of the educational system
– it is expected that approximately 4,000 will be laid off, 60% of whom are
women.
·
Another large group of women who are going
to look for new jobs are the spouses of military personnel, 20,000 of whom will
be laid off by 2004 in the process of military reform.
·
There is underdeveloped potential for
attracting young women – graduates from higher schools to integrate into the
e-world. Women represent only 50% of the graduates and many of them are
willing to acquire additional professional education in ICT.
Target groups of the Project:
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Wives of military personnel, subject to
reform;
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Teachers, who will be laid off;
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Students – young women from higher schools;
·
Women representatives of other social
groups.
Means for reaching the objectives:
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Development and application of management
scheme for running effectively a Cisco academy with gender orientation.
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Development and implementation of targeted
marketing strategy, designed to make modern ICT jobs more attractive and
non-threatening for women.
·
Implementation of a set of incentives,
mostly in price reduction of the educational fees.
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Linking of educational process with
subsequent job placement in labor market.
Main principles of the project:
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Inclusive approach for initially 3-4 target
groups.
·
Integration of knowledge and resources from
NGOs, government, higher education schools, private sector, business
associations and donors.
·
Application of corporate management tools.
·
Social component.
·
E-education as source of new high quality
human resource.
The second project called “E-business tools for
women entrepreneurs” is designed to build and implement a cost-effective
Internet solution for enhancing women entrepreneurs’ capacity to integrate into
the national and global e-economy and make their products and services more
“visible” and better marketed.
Basic facts:
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Only 17% of Bulgarian companies have built
and maintain Internet web sites.
·
The portion of Bulgarian SMEs present on the
Internet is even smaller.
·
38% of women in business consider access to
markets as a major obstacle (second to access to capital) for the development of
their businesses.
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Existent websites of SMEs are poorly or not
at all optimized and very often “hidden,” hosted on servers with questionable
quality.
Factors impeding SMEs’ Internet presence:
·
Building and maintaining a high quality
website is still a relatively costly marketing investment for the vast majority
of the SMEs in Bulgaria.
·
Regardless of the increasing level of
Internet use in the country many women entrepreneurs still do not adequately
access the business opportunities even simple e-business tools can provide.
Target group: Women entrepreneurs with SMEs.
Means for reaching the objectives:
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Targeted marketing campaign aimed at
convincing women entrepreneurs of the benefits they gain by presenting their
business on the Internet.
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Building of cost effective edit-flexible
Internet version of a presentational website for SME with options for
integration of links to e-banking applications.
·
Creating cost effective Internet management
system for individualization.
Principles:
·
Integration of knowledge and resources from
NGO, private sector and potential donors.
·
Implementation of corporate management tools
for securing success of the project.
Conclusion:
Define the problem – measure its
scope – find a solution – combine your resources with those of other interested
parties and patiently try to solve it! These are the elements, which bound
together through our motto, NETWORKING FOR SUCCESS, may help us narrow the gap
in the gender digital divide in Bulgaria.
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